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How to transfer attendants, even reading the documentation could not configure this option.
Thanks
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Hi
see this screenshot:
https://postimg.cc/BLfTBS75
Last edited by PeopleInside (2019-07-24 20:49:37)
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Hello, after transferring the attendant the field for typing is disabled
Last edited by adventistapr (2019-07-25 18:43:52)
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Hi, seem you can write in that field. Is alerting you you are not the operator assigned to this chat so seems your transfer has not done correctly.
You look to be an admin or an operator with the right to open other operators chat.
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Sorry for the lack of knowledge, but how can I set up an operator?
I read the documentation but I couldn't solve it.
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I can only give basic support.
Should be not difficoult create an operator from the settings page where you can set user and roles.
If you need you can find commercial support.
Seems is not true that in your screenshot the field is disabled, is just alerting you you are to write a messge in not your own accpeted chat.
More info about avaible commercial support on my forum signature.
PeopleInside - Live helper chat - free limited forum support!
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