Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

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#1 2019-05-09 07:07:48

New member
Registered: 2019-05-08
Posts: 1

Does live helper chat works with the managed Server.?

I have a website featuring a technical product hosted on the managed DigitalOcean web server. The website is created on PHP based open-source platform "Magento" and is hosted on DO server but it's powered by a third party host that is Cloudways.
Now, I want to integrate a chat support with the excisting website and for that live helper chat is a good option. But, I don't know if it is sustainable with the manged hosting server.


#2 2019-05-09 07:51:54

From: Italy
Registered: 2014-04-10
Posts: 4,046

Re: Does live helper chat works with the managed Server.?

Hi TheresaWise , welcome on the live helper chat forum!
Usually for host a live helper chat a VPS or a dedicated server is needed and suggested.

If you are in a shared hosting I suggest to ask to their support if you can self-host a live chat.
You can use the hosted version of live helper chat:

Hope this can help!

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