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#1 2019-05-09 07:07:48

TheresaWise
New member
Registered: 2019-05-08
Posts: 1

Does live helper chat works with the managed Server.?

I have a website featuring a technical product hosted on the managed DigitalOcean web server. The website is created on PHP based open-source platform "Magento" and is hosted on DO server but it's powered by a third party host that is Cloudways.
Now, I want to integrate a chat support with the excisting website and for that live helper chat is a good option. But, I don't know if it is sustainable with the manged hosting server.

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#2 2019-05-09 07:51:54

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,496
Website

Re: Does live helper chat works with the managed Server.?

Hi TheresaWise , welcome on the live helper chat forum!
Usually for host a live helper chat a VPS or a dedicated server is needed and suggested.

If you are in a shared hosting I suggest to ask to their support if you can self-host a live chat.
You can use the hosted version of live helper chat: https://livehelperchat.com/order/now

Hope this can help!


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