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#1 2019-04-29 15:32:19

Danielc1234
Member
Registered: 2014-12-29
Posts: 19

How to setup BOT

Hi,

I have setup a BOT, but was curious to know if the BOT can run along side of the normal process of LHC?

I want to make it so that if the customer types 'status' anywhere in the initial chat, it will do a certain action. But if the customer did NOT type the text 'status' then the LHC would just function as normal.

How would I set that up?

Thanks

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#2 2019-04-29 16:11:31

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,364
Website

Re: How to setup BOT

Hi Danielc1234 ,
thank you for your post. Unfortunately as i don't use the boot i cannot help with that.
You can refer to the available documentation or consider the commercial support.

The chat owner is busy and cannot grant a reply, i will try to forward this question and see if can have a free answer here.


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