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Hi,
I have setup a BOT, but was curious to know if the BOT can run along side of the normal process of LHC?
I want to make it so that if the customer types 'status' anywhere in the initial chat, it will do a certain action. But if the customer did NOT type the text 'status' then the LHC would just function as normal.
How would I set that up?
Thanks
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Hi Danielc1234 ,
thank you for your post. Unfortunately as i don't use the boot i cannot help with that.
You can refer to the available documentation or consider the commercial support.
The chat owner is busy and cannot grant a reply, i will try to forward this question and see if can have a free answer here.
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