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Hi
is there any way to disable those emails?
<customer><country><deparment>Support request from user
since im using osticket extension I'm getting duplicated emails
Last edited by kaka (2019-04-05 14:19:56)
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Hi kaka, welcome on the live helper chat forum.
https://forum.livehelperchat.com/viewtopic.php?id=2761
You cannot turn off offline message. You can just decide to hide widget when department is offline or maybe set some dummy email in the department settings.
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