Can't translate some fields

spott · 2019-02-13 12:22:29

Hi

In some reason - in chat window - there are two fields still in english:
1550060462_screen_shot_2019-02-13_at_14.20.15.png
Enter your name and also Enter your e-mail address.
But these strings are translated in translation file:
1550060537_screen_shot_2019-02-13_at_14.21.57.png
What is wrong?

PeopleInside · 2019-02-13 12:30:15

Hi spott,
hope your day is going well. Thank you for your question!

What language are you using?
What version of live helper chat are you using?

spott · 2019-02-13 12:41:47

Hi
I am using Estonian language - I translated it by myself. And latest LiveHelperChat 3.21

PeopleInside · 2019-02-13 12:56:06

Thank you for the reply.
What you mean with "I translated it by myself" ?

If you need fix a translation is suggested to do this on https://www.transifex.com/remigijus-kim … dashboard/
At the moment seems your language file can have issue, are you able to reproduce the issue on the demo of live helper chat ( https://livehelperchat.com/demo-12c.html ) ?

spott · 2019-02-13 13:04:27

I made all translation several years ago by myself. Then was no Estonian translation at all. But after some upgrade these translated fields doesn't work any more. Today I made new upgrade (new problem - making new topic) - and then I notified this problem again.

PeopleInside · 2019-02-13 13:30:15

Well, you need use https://www.transifex.com/remigijus-kim … dashboard/ for support the translation also when you update the chat version the language file should be updated as the upgrade procedure say: https://livehelperchat.com/article/view/63

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#1 2019-02-13 12:22:29

Can't translate some fields

#2 2019-02-13 12:30:15

Re: Can't translate some fields

#3 2019-02-13 12:41:47

Re: Can't translate some fields

#4 2019-02-13 12:56:06

Re: Can't translate some fields

#5 2019-02-13 13:04:27

Re: Can't translate some fields

#6 2019-02-13 13:30:15

Re: Can't translate some fields

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