Live Helper Chat support forum.. Old google groups forum can be found here

You are not logged in.

Announcement

#1 2019-02-13 12:22:29

spott
Member
Registered: 2016-09-27
Posts: 5

Can't translate some fields

Hi

In some reason - in chat window - there are two fields still in english:
1550060462_screen_shot_2019-02-13_at_14.20.15.png
Enter your name and also Enter your e-mail address.
But these strings are translated in translation file:
1550060537_screen_shot_2019-02-13_at_14.21.57.png
What is wrong?

Offline

#2 2019-02-13 12:30:15

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,266
Website

Re: Can't translate some fields

Hi spott,
hope your day is going well. Thank you for your question!

What language are you using?
What version of live helper chat are you using?


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2019-02-13 12:41:47

spott
Member
Registered: 2016-09-27
Posts: 5

Re: Can't translate some fields

Hi
I am using Estonian language - I translated it by myself. And latest LiveHelperChat 3.21

Offline

#4 2019-02-13 12:56:06

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,266
Website

Re: Can't translate some fields

Thank you for the reply.
What you mean with "I translated it by myself" ?

If you need fix a translation is suggested to do this on https://www.transifex.com/remigijus-kim … dashboard/
At the moment seems your language file can have issue, are you able to reproduce the issue on the demo of live helper chat ( https://livehelperchat.com/demo-12c.html ) ?


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#5 2019-02-13 13:04:27

spott
Member
Registered: 2016-09-27
Posts: 5

Re: Can't translate some fields

I made all translation several years ago by myself. Then was no Estonian translation at all. But after some upgrade these translated fields doesn't work any more. Today I made new upgrade (new problem - making new topic) - and then I notified this problem again.

Offline

#6 2019-02-13 13:30:15

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,266
Website

Re: Can't translate some fields

Well, you need use https://www.transifex.com/remigijus-kim … dashboard/ for support the translation also when you update the chat version the language file should be updated as the upgrade procedure say: https://livehelperchat.com/article/view/63


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer