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#1 2019-01-14 17:04:35

lightfaro
Member
Registered: 2017-04-24
Posts: 6

Change items order at start chat window

Hi!

I need to change the order for the fields on the start chat window. I need to have the filed for Department on the first place, before name and question for start.

Anybody knows if there is possible?

Thankls in advance!

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#2 2019-01-14 17:08:27

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,399
Website

Re: Change items order at start chat window

Hi lightfaro ,
I suppose this is not possible with the default field.


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#3 2019-01-14 17:18:18

lightfaro
Member
Registered: 2017-04-24
Posts: 6

Re: Change items order at start chat window

Hi PeopleInside! Thanks for your response

So, you suggest to make it with a custom theme, but do you know how to change the order in the custom theme?

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#4 2019-01-14 17:25:09

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,399
Website

Re: Change items order at start chat window

Maybe on the start chat field, custom field you can decide the order with default value for example 1, 2, 3.
You need to test this and see if help, if not i suggest to open a GitHub issue or ask to the commercial support as i cannot do much for help with this.

Sorry  wink


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#5 2019-01-14 17:41:51

lightfaro
Member
Registered: 2017-04-24
Posts: 6

Re: Change items order at start chat window

I'll try it. Thank you very much.

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#6 2019-01-14 17:42:11

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,399
Website

Re: Change items order at start chat window

You are welcome smile


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wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
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