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#1 2018-11-01 13:58:17

appuni
New member
Registered: 2018-11-01
Posts: 1

Agent Permission

Hello,

I installed the software and in my test, the agent is not allowed to respond to a chat, follow print, can anyone help me solve.1541080679_2018-11-01_10h49_02.png

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#2 2018-11-01 18:21:54

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,116
Website

Re: Agent Permission

Hi appuni , welcome on the live helper chat email.
Is the operator assigned to the right department?

You may need consult the documentation https://livehelperchat.com/documentation-6c.html
Permission system explain
Working with roles


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]

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