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#1 2018-11-01 13:58:17
- appuni
- New member
- Registered: 2018-11-01
- Posts: 1
Agent Permission
Hello,
I installed the software and in my test, the agent is not allowed to respond to a chat, follow print, can anyone help me solve.
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#2 2018-11-01 18:21:54
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Agent Permission
Hi appuni , welcome on the live helper chat email.
Is the operator assigned to the right department?
You may need consult the documentation https://livehelperchat.com/documentation-6c.html
Permission system explain
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