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#1 2018-06-06 21:35:23
- yes0223
- Member
- Registered: 2018-03-28
- Posts: 11
I have to clear cache to see the chat
Because it happens that if I upload an update to my web page it does not show me the chat window, I have to erase my browser's cache to visualize it.
Do you know why this happens? how can I solve it?
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#2 2018-06-06 21:37:28
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: I have to clear cache to see the chat
Hi,
please check to use minimum PHP 5.6 and last LHC version 2.96
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#3 2018-06-06 22:08:50
- yes0223
- Member
- Registered: 2018-03-28
- Posts: 11
Re: I have to clear cache to see the chat
I have the version, but when I upload changes to my webpage the chat no longer shows it, only until I clear the browser's cache.
Why does this happen?
is there any way to clear cache from the configuration and remove cookies?
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#4 2018-06-07 10:25:09
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: I have to clear cache to see the chat
Please check your settongs. Have noi changed something? when the issue has start?
Have you activated captcha or PHP session? Maybe some setting are making errors.
Check also server error log
PeopleInside - Live helper chat - free limited forum support!
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#5 2018-06-07 17:34:19
- yes0223
- Member
- Registered: 2018-03-28
- Posts: 11
Re: I have to clear cache to see the chat
I found that the problem is because of this
My site is running http and https but my chat is running on http and it does not load the chat widget when the site is running on https, what should I change?
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#6 2018-06-07 17:35:37
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: I have to clear cache to see the chat
Hi, thank you for the updates.
If your live helper chat support SSL force SSL and set to use SSL.
You need SSL if you want place the chat on a SSL website.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
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