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#1 2018-05-02 18:56:46

Lilo
Member
Registered: 2015-02-26
Posts: 110

Bot Triggers

Thank you Rem on the bots.I created Bot and added it to department.I can see Bots on Dashboard but cannot locate where do i add triggers ....I am stuck

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#2 2018-05-02 19:33:18

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Bot Triggers

Hi Lilo,
thank you for your post.

For set triggers please open settings, live help configuration tab, bot list than click on bot name.
Add a group than you will be able to add also Triggers.

Hope this helps smile


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#3 2018-05-02 19:38:53

Lilo
Member
Registered: 2015-02-26
Posts: 110

Re: Bot Triggers

Thanks for quick repsonse..It will be nice to have a more detailed infor on how some of the functions or triggers mean..I will spend time experimenting and send something to other users to benefit on this great feature

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#4 2018-05-02 19:40:49

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Bot Triggers

Hi Lilo,
I think remdex has a lot of work and free user will have to test.

Customer that made donations and support the project also with the commercial support will not have too much issue.
Make documentation require time as job is need to fix issue and improve the software.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
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#5 2018-05-02 19:43:17

Lilo
Member
Registered: 2015-02-26
Posts: 110

Re: Bot Triggers

Thanks...i have to test how it automatically pulls to live chat and when can a human intervene..Thanks to contributor and Rem

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#6 2018-05-02 19:45:14

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Bot Triggers

Also for me Lilo it's not all clear but I can also understand remdex and I am so grateful about this chat. Is the best chat software i tried.
I will inform remdex about your feedback.
Thanks, have a great time!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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