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Dan Zicom

Member

Registered: 2014-04-08

Posts: 40

Installation

If I am understanding correctly. I copy the full contents of the downloaded files/directories onto a folder on our server. But when I try to run the install like this, http://www.oursite.com/livehelperchat/index.php/install/install     I am getting 404 Not Found error.What am I doing wrong?

https://groups.google.com/forum/#!topic … ND_pWXMeN4

Dan Zicom

Member

Registered: 2014-04-08

Posts: 40

Re: Installation

I forgot to mention, I put the files in a subfolder and we are using nginx. However this install is on a domain that has a main website. Do I need to install on it's own dedicated URL?

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Installation

Hi,

With apache you just have to allow access to subfolder. As for nginx i recommend seprarete url. like support.example.com I have no experience with lhc under custom url. As for nginx conifiguration thers example

http://livehelperchat.com/nginx-configuration-tips-132a.html

2014-04-08 18:02 GMT+03:00 Dan theman <ad...***.com>:

I forgot to mention, I put the files in a subfolder and we are using nginx. However this install is on a domain that has a main website. Do I need to install on it's own dedicated URL?

Dan Zicom

Member

Registered: 2014-04-08

Posts: 40

Re: Installation

Thanks Remigijus, I took your advice and opened a new URL domain and dedicated it to the LiveHelperChat and it is working fine now with the nginx configuration.