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#1 2017-12-04 13:22:11

matiasm
Member
Registered: 2017-11-23
Posts: 4

Two LHC installations with Wurrd on same server

We installed LHC+Wurrd in 2 domains on the same server. LHC is working fine on both domains and Wurrd installed fine also. We can connect to both installations from Wurrd and it shows as connected to both.
However at the second domain it's not changing the offline state of the operator. It works fine at the first domain (I say first and second since it was the installation order).
I've done the test offered at wurrdapp.com/diagnostics/testwurrd-lhc.php and shows ok

I've tried connecting to the demo on http://wurrdapp.com/lhc1 and same thing. Wurrd connects to server but it won't change the offline state of the operator on the site.
I've also tried deleting the conf on my phone and even uninstall and reinstall Wurrd but no changes...

Could you give us some hints to check??

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#2 2017-12-04 13:45:55

matiasm
Member
Registered: 2017-11-23
Posts: 4

Re: Two LHC installations with Wurrd on same server

oopss!! It seems the problem was that the user connecting from Wurrd wasnt assigned to any department!!  ops

sorry!!

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#3 2017-12-04 15:58:22

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,592
Website

Re: Two LHC installations with Wurrd on same server

Hi,
your post has been moved on General and will now closed.

You can post questions about unofficial Wurrd app here:
https://forum.livehelperchat.com/viewtopic.php?id=2132

Have a great day!

Last edited by PeopleInside (2017-12-04 15:59:19)


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