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Hi
I have a couple of apps where i wanna embed this chat. I want that whenever a customer starts the chat he should be authenticated on chat as well because it's a separate territory. Right now whenever we land on the page we can start chat without authentication. Are there any guidelines from your side to do it in a certain manner or I should try to code myself? My personal liking is that every customer's authentication should be verified in chat as well before he can start the chat.
Your words are appreciated.
Thank you
Last edited by alithestar2000 (2017-10-16 10:12:04)
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Hi,
thank you for your question in the live helper chat forum!
I have a couple of apps where i wanna embed this chat. I want that whenever a customer starts the chat he should be authenticated on chat as well because it's a separate territory
you need implement this by yourself by reading here:
https://livehelperchat.com/pre-filling- … -140a.html
https://livehelperchat.com/how-to-pass- … -302a.html
or you can ask for commercial support:
https://forum.livehelperchat.com/viewtopic.php?id=2255
I cannot help with this, sorry.
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