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#1 2014-04-15 17:48:19

Dan Zicom
Member
Registered: 2014-04-08
Posts: 40

Pro Active Chat Invitations Question

Hi, I was wondering if there is a way to set it so when the pro active chat invitation pops up, to allow for the customer to put their name as well as the message?  All the invitations come in as Visitor and gets a little confusing.  - Thanks Dan





https://groups.google.com/forum/#!topic … CWO6JCM_Bw

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#2 2014-04-15 18:52:53

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Pro Active Chat Invitations Question

Hi,

At the moment i ques we can only force to enter an-email username field is not possible at the moment. The reason this window was intented to keep as simple as possible. You can fill feature request in github.


2014-04-15 18:48 GMT+03:00 Dan Zicom <ad...***.com>:

Hi, I was wondering if there is a way to set it so when the pro active chat invitation pops up, to allow for the customer to put their name as well as the message?  All the invitations come in as Visitor and gets a little confusing.  - Thanks Dan






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#3 2014-04-15 19:08:25

Dan Zicom
Member
Registered: 2014-04-08
Posts: 40

Re: Pro Active Chat Invitations Question

I posted it on github. I don't think people would want to enter their emails.

On Tuesday, April 15, 2014 11:48:19 AM UTC-4, Dan Zicom wrote:Hi, I was wondering if there is a way to set it so when the pro active chat invitation pops up, to allow for the customer to put their name as well as the message?  All the invitations come in as Visitor and gets a little confusing.  - Thanks Dan



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#4 2014-04-15 19:26:12

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Pro Active Chat Invitations Question

Well,

There are lot lhc users and everyone site owner wishes are different big_smile

2014-04-15 20:08 GMT+03:00 Dan Zicom <ad...***.com>:

I posted it on github. I don't think people would want to enter their emails.


On Tuesday, April 15, 2014 11:48:19 AM UTC-4, Dan Zicom wrote:Hi, I was wondering if there is a way to set it so when the pro active chat invitation pops up, to allow for the customer to put their name as well as the message?  All the invitations come in as Visitor and gets a little confusing.  - Thanks Dan






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