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Lordshandyman

Member

Registered: 2017-09-29

Posts: 1

Unable to save changes to any chat configuration pages.

Any time I try to save/update changes to any chat configuration pages, somehow the index.php drops from the address and the page errors. So far, any other settings pages I try keeps the index.php in the address and changes get saved correctly.
Example:
...mysite.com/lhc_chat/index.php/site_admin/chat/listchatconfig#/visitoractivity
then when I hit save/update i get
...mysite.com/lhc_chat/site_admin/chat/listchatconfig#/visitoractivity
and of course I get a page not found, and if I manually enter the index.php into the address, the page comes back, but without the changes.

I was using ver 2.72 and all seemed to work i think, but after updating database for ver 2.73, I noticed the problem (I forgot that this only updates the database and not the program), so I did finish updating LHC to ver 2.73, but problem still exist.

Last edited by Lordshandyman (2017-09-29 14:59:15)

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Unable to save changes to any chat configuration pages.

Hi Lordshandyman,
welcome in the live helper chat forum!

Thank you for your question!
This seems a specific error from your installation and the server.
Please check your server error log file.
If the issue persist you can try to ask on GitHub with details about the page where this issue is present and what you do for see the issue (press the update button)

Thank you.
All other things are working well seems. You have only this small issue, I hope soon this can be fixed on your server.
I AM unable to reproduce elsewhere at the moment.

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