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#1 2017-09-08 13:51:29

RADjohn
Member
Registered: 2017-09-08
Posts: 1

Firefox Crash

Hi,
My company have just installed Live Helper for our small reservations centre. one of our operators is having trouble when opening the Live Helper page. Basically it just crashes and closes Firefox down. It works fine with IE,Chrome. The other members of staff are fine its just this one operator.

Im guessing its a Firefox config issue. If you know of similar please let me know to stop me having to do a long investigation.

Thanks in advance

John

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#2 2017-09-08 13:54:26

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Firefox Crash

Hi John,
please reset your Firerfox:
https://support.mozilla.org/en-US/kb/re … d-settings

Last edited by PeopleInside (2017-09-08 13:54:43)


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