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#1 2015-01-08 10:55:00

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Message

Hi, when i see a user end send him a message he only see my message if he refresh or change the page, can it be done in moment...no need to refresh page or change internal page?

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#2 2015-01-08 10:56:09

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,688
Website

Re: Message

In embed code check "Check for operator messages" you embeded chat without checking this option.

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#3 2015-01-08 12:59:44

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

OK, thats it, Thanks

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#4 2015-01-08 13:07:12

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

anotherthing. to ignore my ip, i have a router that give public ip for all my computer, but the ip of router ist not allways the same, and i need to change the blocked ip... have you another way?

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#5 2015-01-08 18:23:46

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,688
Website

Re: Message

Nop smile

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#6 2015-01-08 18:38:40

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

Thanks

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#7 2015-01-12 10:17:50

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

it is possible to block an operator send a message to an online user who has already received a message from another operator?

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#8 2015-01-12 10:20:38

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,688
Website

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#9 2015-01-12 10:37:10

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

even before the chat be accepted when the operator sees an online user and send him a message asking if he need help? other operator can send the same message, it can be block by that way...

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#10 2015-01-12 10:43:19

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,688
Website

Re: Message

In online visitors list each visitor icon has different meaning

Grey - he has no message from operator/proactive chat
Blue - he has one
Green - user has seen message from operator

So in your case operators should send messages to online visitors only if online visitor icon is grey

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#11 2015-01-12 10:46:26

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

ok

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#12 2015-01-12 13:39:27

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

can it be changed, only recive one message, block second operator send a message?
and one chat active cant be seen by other operator of the same department, until he assign to him...

Last edited by pereirapp1 (2015-01-12 13:39:40)

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#13 2015-01-12 13:40:59

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,688
Website

Re: Message

Sorry, but no, unless you develop some extension yourself or hire me big_smile

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#14 2015-01-12 13:50:18

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

and if you make this for me, how much would cost me?

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#15 2015-01-12 13:51:38

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,688
Website

Re: Message

Sorry, cannot tell at this moment, because usually I need some clarification and at the moment your requirement in any case is not clear.
In any case at the moment seems 50$-100$ perhaps. Really hard to say smile

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#16 2015-01-12 13:55:28

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

ok, i will speak with my boss and see that...

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#17 2015-01-12 14:34:52

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

can i block operator to send message for online visitors to invite them to chat? and make only auto proactive chat invitation?

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#18 2015-01-12 14:36:59

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,688
Website

Re: Message

Also no.

There is no separate function for that. But this one I will add for free within next release like it's not a bad idea smile

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#19 2015-01-12 14:38:03

pereirapp1
Member
Registered: 2015-01-08
Posts: 13

Re: Message

ok

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