Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
You are not logged in.
- Topics: Active | Unanswered
Announcement
#1 2014-09-12 15:37:42
- msiroit
- Member
- Registered: 2014-09-08
- Posts: 5
Permissions - View chats from all departments
Hello:
Is there a way maybe to generate a permission for viewing chats from all departments, not needing to be assigned to it?
There are cases in which for business purposes there might be a need to view chats conducted by another department, to be able to follow up a customer need.
As I said, the idea is to be able to view active or closed chats from another department, but not belonging to it (not receiving the new unread chats from that department.
Thank you!
Offline
#2 2014-09-12 17:09:04
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: Permissions - View chats from all departments
Hi,
At the moment just not possible, but perhaps someday will be 
Offline
#3 2014-09-12 17:25:08
- msiroit
- Member
- Registered: 2014-09-08
- Posts: 5
Re: Permissions - View chats from all departments
soon? 
Offline
#4 2014-09-12 17:26:58
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: Permissions - View chats from all departments
Without commercial support I doubt
Offline