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#1 2013-09-18 17:13:34

Remigio Ruberto
Member
Registered: 2012-11-08
Posts: 14

issue from http and https

While guest is on chat, switch from an http to https page, lost chat session.


https://groups.google.com/forum/#!topic … rkYlHRIWcI

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#2 2013-09-18 17:17:42

Remigio Ruberto
Member
Registered: 2012-11-08
Posts: 14

Re: issue from http and https

the chat information by admin panel says: System assistant: remigio (x...***.com) has closed the chat! (but so it was not)

Il giorno mercoledì 18 settembre 2013 17:13:34 UTC+2, Remigio Ruberto ha scritto:While guest is on chat, switch from an http to https page, lost chat session.

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#3 2013-09-18 17:33:57

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,520
Website

Re: issue from http and https

1. Regarding http and https, won't fix. Unless you show me how to fix that.?
2. I just don't be-leave you big_smile

2013/9/18 Remigio Ruberto <remigio...***.com>

the chat information by admin panel says: System assistant: remigio (x...***.com) has closed the chat! (but so it was not)


Il giorno mercoledì 18 settembre 2013 17:13:34 UTC+2, Remigio Ruberto ha scritto:
While guest is on chat, switch from an http to https page, lost chat session.


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#4 2013-09-18 17:41:10

Remigio Ruberto
Member
Registered: 2012-11-08
Posts: 14

Re: issue from http and https

Sorry, I don't understand very well your reply.
You are aware of the problem, or the problem is only mine?
If the problem is part of the kernel you are going to solve it, or not?
I'm testing your chat system to add it to our corporate website, but as you understand, must function properly. Then we can also undertake a business talk. I'm not hacking your system to play.

Il giorno mercoledì 18 settembre 2013 17:33:57 UTC+2, Remigijus Kiminas ha scritto:

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#5 2013-09-18 17:42:22

Remigio Ruberto
Member
Registered: 2012-11-08
Posts: 14

Re: issue from http and https

You can test it on www.100asa.it

Il giorno mercoledì 18 settembre 2013 17:33:57 UTC+2, Remigijus Kiminas ha scritto:1. Regarding http and https, won't fix. Unless you show me how to fix that.?

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#6 2013-09-18 17:48:06

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,520
Website

Re: issue from http and https

1. I won't fix http just do not have enviroment to test it. Although this would happen very rare.
2. Reproduce on demo.livehelperchat.com and write scenario what you did.


2013/9/18 Remigio Ruberto <remigio...***.com>

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#7 2013-09-18 21:40:54

Remigio Ruberto
Member
Registered: 2012-11-08
Posts: 14

Re: issue from http and https

It's very simple: if you goes in www.100asa.it and start a chat session, operator cah reply to you. If you goes on https page (ie https://www.100asa.it/create_account.html) your chat session was lost. The solution is open chat session into new popup window, so also in https page works fine.
For your help, and for help projects, I can made an ftp account into our server, so you can test it.
If you want I can send by private email the ftp informations.

Il giorno mercoledì 18 settembre 2013 17:48:06 UTC+2, Remigijus Kiminas ha scritto:

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#8 2013-09-18 22:10:17

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,520
Website

Re: issue from http and https

Hi,

I did some internet digging. And just could not found solution for keeping cookies then users switch to https. So I ques the only solution for your situation open chat in popup window.

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