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#1 2022-05-11 21:52:57

esaltat
New member
Registered: 2022-05-11
Posts: 4

Generate Widget Embed Code Questions

I have three departments, how do I generate Widget Embed code for each departments?

Thank you!

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#2 2022-05-11 21:57:25

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 3,981
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Re: Generate Widget Embed Code Questions

Hi and welcome!
In the settings, embed code tab you have all options.

You can click on Widget embed code (new) then you will see the input of selecting desired department.
If you need more help you can always check the free documentation: https://doc.livehelperchat.com/


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#3 2022-05-11 22:04:55

esaltat
New member
Registered: 2022-05-11
Posts: 4

Re: Generate Widget Embed Code Questions

Hello,

Thanks for the quick response. The only option I see on the department text field is “Any”. I can’t see other departments for some reason

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#4 2022-05-11 22:07:13

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,981
Website

Re: Generate Widget Embed Code Questions

If you don't see you are not assigned to them: try to open your account on top right of the LHC screen.
In your operator profile do you see the assigned department tab?
You need to be an admin for assign departments to you.


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#5 2022-05-11 22:23:13

esaltat
New member
Registered: 2022-05-11
Posts: 4

Re: Generate Widget Embed Code Questions

Now I see it! Thank you for the help!!

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#6 2022-05-11 22:25:25

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 3,981
Website

Re: Generate Widget Embed Code Questions

cool  I'm glad to know you was finally able to fix!
Enjoy smile

You are always welcome!

Last edited by PeopleInside (2022-05-11 22:26:04)


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#7 2022-05-11 22:36:54

esaltat
New member
Registered: 2022-05-11
Posts: 4

Re: Generate Widget Embed Code Questions

Hi!

One thing, how do I customize chat widgets for each department? It looks like you can only do changes for all departments. Thank you again!

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#8 2022-05-12 04:58:44

remdex
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From: Lithuania
Registered: 2012-09-23
Posts: 3,623
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Re: Generate Widget Embed Code Questions

You just in embed code provide widget theme argument.
https://doc.livehelperchat.com/docs/jav … arguments/ `theme` argument.

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#9 2022-05-12 07:08:40

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,981
Website

Re: Generate Widget Embed Code Questions

You need create a template for each department if you want a different template for each one.
You cannot have a widget with more than one department that switch to a different theme when a department is changed but you can have more widget theme that you can assign to embed code for different websites smile


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