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#1 2021-11-12 09:49:37

miguelangel.posadas
New member
Registered: 2021-11-12
Posts: 4

Use the Live Helper Chat widget logged

Hi,

I am building an application using Live Helper Chat. I would like to communicate my web page users with some operators using the widget.

At this moment my users can use the chat as "Visitor", I wonder if it is possible that the users could use the widget with their names or with a some kind of id.

Thank you.

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#2 2021-11-12 10:28:48

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,544
Website

Re: Use the Live Helper Chat widget logged

Each visitor is identified by his online unique id which you can set yourself. So each time they would get same value.

See UUID
https://doc.livehelperchat.com/docs/jav … -arguments

Also you can pass their information directly to the operator
https://doc.livehelperchat.com/docs/cus … d-prefill/

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