Pending SMS message notification email not working.

taknts · 2021-10-20 13:54:35

Hi,
I tested the SMS with Twilio, inbound and outbound are working fine, but the pending SMS didn't send the notification email, other messages from the website "Visitor" working fine, I want to receive every pending message email notification. Please help

Tak

PeopleInside · 2021-10-20 13:55:46

Hi, please do not open a forum topic and a GitHub issue both.
You have opened a GitHub issue https://github.com/LiveHelperChat/liveh … ssues/1711

taknts · 2021-10-20 14:14:15

Hi PeopleInside,

Thank you for the advice, I believe not all the users will use both websites, and I am trying to find the answer from all available resources to resolve these issues, If I got the resolution from GitHub I will post it here too. It may help another user as well.

Tak

PeopleInside · 2021-10-20 14:15:56

Sure, the developer can be more busy than me.
You will need maybe to wait.

taknts · 2021-11-01 14:52:39

Hi Everyone,

I just want to post an update on this, I received an answer on GibHub "There is no such functionality as SMS alert."

So the incoming new SMS pending message will not send a notification email to the user. I hope that feature will implement in the near future.

Thank you LHC team.

Tak

PeopleInside · 2021-11-01 14:55:02

Hi taknts, thanks for the update.
Have you tried live helper chat mobile app?
https://doc.livehelperchat.com/docs/mobile/

Sorry to hear you cannot find full SMS support.

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#1 2021-10-20 13:54:35

Pending SMS message notification email not working.

#2 2021-10-20 13:55:46

Re: Pending SMS message notification email not working.

#3 2021-10-20 14:14:15

Re: Pending SMS message notification email not working.

#4 2021-10-20 14:15:56

Re: Pending SMS message notification email not working.

#5 2021-11-01 14:52:39

Re: Pending SMS message notification email not working.

#6 2021-11-01 14:55:02

Re: Pending SMS message notification email not working.

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