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#1 2021-09-20 17:54:59

Bipul
Member
Registered: 2021-09-20
Posts: 2

Start Chat Form is not showing

Start Chat Form is not showing 
Setting :
1632160391_screenshot_2021-09-20_at_23-51-56_default_settings_laquo_start_chat_form_settings_laquo_system_configuration_laquo_live_helper_chat_-_l....jpg

preview with no chat from :
1632160491_screenshot_from_2021-09-20_23-53-38.png

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#2 2021-09-20 18:16:43

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,520
Website

Re: Start Chat Form is not showing

You should set column width to 6. 12 - 100 %, 6 - 50%

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#3 2021-09-20 18:28:55

Bipul
Member
Registered: 2021-09-20
Posts: 2

Re: Start Chat Form is not showing

same but not worked still the form is not coming up.
1632162506_screenshot_from_2021-09-21_00-26-10.png
1632162531_screenshot_2021-09-21_at_00-27-46_default_settings_laquo_start_chat_form_settings_laquo_system_configuration_laquo_live_helper_chat_-_l....jpg

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#4 2021-09-20 21:28:59

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,897
Website

Re: Start Chat Form is not showing

Hi Bipul,
in settings, live help configuration (tab), start chat from settings be sure your settings is the default one or the used one.

I never seen any issue related to this: not in my installation and not into the demo
https://livehelperchat.com/demo-12c.html

so seems maybe something can be wrong your side.
Check also with different browser and using incognito mode... but maybe some settings you set can be wrong or you are just missing something.


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