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#1 2021-03-06 01:36:15

jstein
New member
Registered: 2020-06-15
Posts: 3

Personal canned messages can't save - asking for department

When trying to create a personal canned message, the user is asked to select a department, which the from field does not exist, nor the user has permission to change. As they are creating a canned message for themself, why is it asking for a department, and how can the user save/ create the canned message?

Thank you.

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#2 2021-03-06 05:49:43

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,451
Website

Re: Personal canned messages can't save - asking for department

Edit operators role and give permission to 'lhcannedmsg','see_global'

or update from master branch. I just have pushed a change which should help.

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