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#1 2021-01-21 14:48:09

elplaza
Member
Registered: 2020-12-07
Posts: 25

Number in the queue also when user join

Hi all,
when start a chat, there is the header message: "You are number X in the queue. Please wait...";
the problem is that this text message stays there also when user join the chat  mad

That message was returned by the GET /chat/checkchatstatus call so I go to see the checkchatstatus.tpl.php file
and is almost full of if else . . .

Can someone help me to understand why this happen?

Thanks in advance

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#2 2021-01-21 14:49:21

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,409
Website

Re: Number in the queue also when user join

Means operator is in invisible state and as he opens a chat or sends a message, chat is not assigned to him.

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#3 2021-01-21 14:54:30

elplaza
Member
Registered: 2020-12-07
Posts: 25

Re: Number in the queue also when user join

Ahahahaha great remdex  smile  smile  smile  smile
I was going crazy . . .

Thank you so much   smile

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