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#1 2020-11-07 08:28:28

xionco
New member
Registered: 2020-11-07
Posts: 1

Widget on mobile redirect to the LHC installation

Hello, i seem to have a problem with the live chat widget on my website.

On desktop, the widget function normally. When clicked, it queries names, phone number, and messages. But on mobile, it opens a new window and didn't ask for names, just go straight to chat.

Am i misconfiguring something? My website is at xionco (dot) com.

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#2 2020-11-07 13:08:28

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,303
Website

Re: Widget on mobile redirect to the LHC installation

Hi,

Start chat form settings has separate settings for popup layout. https://doc.livehelperchat.com/docs/cha … -settings/

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