Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
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No agent online but livechat embedded widget shows online. I think it has to be Offline if there is no agent.
It was working on old LCH, right now i am using current one and faced this problem. Do you have any idea??
I think I don't need to check that IGNORE USERS ONLINE STATUSES ?
Last edited by bayanaask (2019-09-12 21:28:06)
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Hi bayanaask,
activate online hours as you have means the live chat will be online from 8 to 17 (for example) also if there are no online operators.
If you want chat to be online only when operator are connected than you should not use online works hours.
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Hi bayanaask,
activate online hours as you have means the live chat will be online from 8 to 17 (for example) also if there are no online operators.If you want chat to be online only when operator are connected than you should not use online works hours.
I read another forum and disabled working hours.
Right now I logged in a agent, but site still shows offline. https://epoxytops.com/ You can check it
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So now working hours are disabled and your operator is online?
Can you start a chat at https://www.peopleinside.it/liveticket/ i can check. I will be online for you just 5 minutes.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
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I checked with you and there are no issue. Yor operator profile was set to be offline on top.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
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I checked with you and there are no issue. Yor operator profile was set to be offline on top.
Yes. Thank you so much
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You are welcome
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
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