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dadashali

Member

Registered: 2018-08-16

Posts: 9

[Solved] Not answered messages sent by email

Hi,
While the operator is online but does not (or could not) to answer visitor after a defined time (and/or if the visitor sends a message and the operator does not answer him/her and he/she left the website), is there any way that chat messages contain could be sent by email automatically? If the answer is "yes" then how can I make that?

Regards

Last edited by dadashali (2018-08-27 20:12:52)

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: [Solved] Not answered messages sent by email

Hi thank you for your post!
You can set an email alert in the department settings on the notification tab.

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