Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2017-08-01 21:44:47

techyy
Member
Registered: 2017-08-01
Posts: 1

Pro active chat invitation not working..

Hi all, First off I love the script so far, however, the most important feature is not working for me which is the pro active chat. Now I followed all required steps and nothing, no chat comes up automatically even after the 20 seconds I set it for.. Please look at m,y screenshots and let me know if I did it correctly, thank you in advanced.

1501623725_1.png
1501623743_2.png
1501623754_3.png
1501623762_4.png
1501623770_5.png

Offline

#2 2017-08-02 10:08:30

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Pro active chat invitation not working..

Hi techyy,
welcome in the live helper chat forum and thank you for your question also for the useful screenshot.

Why are you using the TAG?
Can you test the pro active without this TAG set?
You set the TAG only in the pro active tab or you put the TAG somewhere else?

For testing use the incognito mode of your browser.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer