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#1 2017-02-06 16:10:19

syndr0me
Member
Registered: 2017-02-06
Posts: 15

size of widget

hi,
i'm new user. hello to all community  wink

my problem is.....
how can show widget in a big dimensions? when it is closed?

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#2 2017-02-06 16:33:59

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

Hi syndr0me,
welcome in the live helper chat and thank you for your first post!

Widget has standard size. You can try to set size when you generate the Embed code by using the Design tab on top under Embed code tab.

When is closed?

You can navigate the live helper chat settings and create a custom widget but if you want edit the size and the look maybe you need add CSS.
Please try to navigate in the settings of live helper chat for know and learn better how LHC works.

Official Documentation for help you on command question are here:
https://livehelperchat.com/documentation-6c.html
And Forum FAQ here:
https://forum.livehelperchat.com/viewforum.php?id=4

Welcome in Live helper chat!
smile


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#3 2017-02-06 16:43:36

syndr0me
Member
Registered: 2017-02-06
Posts: 15

Re: size of widget

You can try to set size when you generate the Embed code by using the Design tab on top under Embed code tab.

yes i try but not of visible

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#4 2017-02-06 16:46:10

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

yes i try but not of visible

Can you explain better what is the issue?
Do you want share the URL where your widget is?


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#5 2017-02-06 17:25:20

syndr0me
Member
Registered: 2017-02-06
Posts: 15

Re: size of widget

ok
in html code design i can customize the position, theme, size ecc ecc...
well, when i put a number in height like 400 or 200, the size of widget in front end not change

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#6 2017-02-06 20:02:12

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

Yes maybe.
The standard size should be good enough smile


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#7 2017-02-06 22:55:08

syndr0me
Member
Registered: 2017-02-06
Posts: 15

Re: size of widget

i need a big window or a pop-up in front of page

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#8 2017-02-06 23:01:22

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

Are you Italian?
I tried to invite you on chat but you went offline and as is late I will go offline me too.

You can use standard size of the widget. All available settings is what you are able to see.
You cannot (maybe) resize the widget or the pop up to be biggest.

I cannot assist you with this but also I am not understanding why the standard size is not enough for you.
What I can told is:

You can report an issue on the GitHub page of Live helper Chat
or
look for the commercial support (more info in my forum signature)

Good luck smile


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#9 2017-02-07 10:54:11

syndr0me
Member
Registered: 2017-02-06
Posts: 15

Re: size of widget

yes i'm italian.
can i set the widget always open?

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#10 2017-02-07 11:08:06

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

No, you can't set this.
You can create a page where the chat is like here:
https://demo.livehelperchat.com/

and you can think to include this in a frame if you want but I cannot help you with programming your website smile


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#11 2017-02-07 14:30:55

syndr0me
Member
Registered: 2017-02-06
Posts: 15

Re: size of widget

ok this is a dedicated page for chat.
but if i wanted a simil windows of chat in a float widget on home page?

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#12 2017-02-07 16:32:59

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

This is not supported.
You can only have chat widget statues on bottom and maybe set a pro active for opened a chat on the right (invite)


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#13 2017-02-08 10:33:09

syndr0me
Member
Registered: 2017-02-06
Posts: 15

Re: size of widget

PeopleInside, there is a demo for a pro active module?

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#14 2017-02-08 10:34:50

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

Hi,
demo visitor side here: https://livehelperchat.com/

Admin operator side here:
https://livehelperchat.com/demo-12c.html

Once logged you can navigate settings, try to create pro active than navigate https://livehelperchat.com/ from an anonymous browser tab.


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ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#15 2017-02-14 10:33:33

syndr0me
Member
Registered: 2017-02-06
Posts: 15

Re: size of widget

today i see the widget chat of this forum as I would like 1487068304_today.jpg

can i show in this version? always open with a question for users?

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#16 2017-02-14 10:39:47

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

This is a pro active.
You can set a pro active invitation on the settings of live helper chat than pro active option.
You can find more info on the official Documentation:
https://livehelperchat.com/ultimate-tut … -217a.html

Hope it helps  smile


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ops If you want to support this open source project, just donate [see support page]
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#17 2017-02-15 13:15:27

syndr0me
Member
Registered: 2017-02-06
Posts: 15

Re: size of widget

you speak or write in italian?

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#18 2017-02-15 13:23:48

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

Yes.
Please check your email I sent a message for you.

Last edited by PeopleInside (2017-02-15 13:25:27)


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#19 2017-02-15 14:53:23

syndr0me
Member
Registered: 2017-02-06
Posts: 15

Re: size of widget

i don't receive nothing

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#20 2017-02-15 15:05:07

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: size of widget

I AM sorry of that. I sent to your forum account profile email.
Anyway if you have email issue you can open a support ticket at http://supporto.peopleinside.it you can write in Italian and I will reply asap.


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ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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