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Graham Foster-Brown

Member

Registered: 2014-05-22

Posts: 14

Identify caller

I  have about a dozen sites that I would like to put the wonderful live helper chat on. When the callers come up in pending chats Is there a way to show which site they are calling form?

https://groups.google.com/forum/#!topic … -GAOXL8A1s

Dan Zicom

Member

Registered: 2014-04-08

Posts: 40

Re: Identify caller

Graham, I have the same situation, but what I did was setup departments for each website and it is working out very nicely. You can even set Identifiers per website by their department name to allow for browser offers, etc. to be used per website.
Daniel

On Wednesday, May 21, 2014 7:18:44 PM UTC-4, Graham Foster-Brown wrote:I  have about a dozen sites that I would like to put the wonderful live helper chat on. When the callers come up in pending chats Is there a way to show which site they are calling form?

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Identify caller

A little addition
http://livehelperchat.com/how-do-i-configure-lhc-to-have-different-operators-and-widgets-for-different-domains-246a.html

Also new version does not require to mess around with identifier if you are going to use pro active invitation also for different sites. It has department for which this message should be shown.
Also if your sites are chaning http to https in some places of the site read this

http://livehelperchat.com/how-to-configure-https-and-http-259a.html

Graham Foster-Brown

Member

Registered: 2014-05-22

Posts: 14

Re: Identify caller

Graham Foster-Brown

Member

Registered: 2014-05-22

Posts: 14

Re: Identify caller

Thank you one and all that will solve problem

On Thursday, May 22, 2014 11:18:44 AM UTC+12, Graham Foster-Brown wrote:I  have about a dozen sites that I would like to put the wonderful live helper chat on. When the callers come up in pending chats Is there a way to show which site they are calling form?