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When I try to export any report to XLS I get the "Page not available" message in chrome...
Any suggestion on how to solve it?
Thanks,
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Hi portugas,
I suggest to try to go in your operator profile, seclect All department as assigned and try again.
If not work can be an issue on your LHC please try to reproduce in the demo and tell if you can see the same error, thanks!
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Thank you Marco B!
Yes, All departments are selected.
In the Demo it works perfect!
And I have instaled it using the Installatron in my Cpanel account.
Further help will br apreciated...
Thanks!
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portugas can you please post an image of the error showed (page not avaiable?)
Thanks.
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Here it is Marco,
Thanks
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HI portugas,
your error log have something to tell you?
If not you should try to find me online by following the URL in my signature for live chat... so I will try to assist you better in real time.
Thanks.
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Marco,
It tells me that the page was not created by the software. As I said, in the live demo it works perfect, and the URLS is the same considering the diferente site.
Sorry if I am not an expert and can't figure what thw probem is.
Thanks
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You can try to find me in live chat at www.peopleinside.it so we can chat about this issue and I will be able to assist better.
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Hi,
this seems to be an issue with your hosting.
Now I suggest to you to install Live Helper Chat version 2.40 manually,
let me know if after installing and testing the issue is still present.
If still present you need contact your hosting support. I cannot see any error log on your server.
Thank you!
Have a great day!
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yum install php-xml
can help to solve this issue if the php are missing the right extension.
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