Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2015-11-30 09:24:49

dominiqe90
Member
Registered: 2015-10-15
Posts: 5

How to use the poll system..?

Hi im currently busy making my website with the chat but i need to know how to use the polling cause ive set it up but it wont allow me to make people use the poll...

Offline

#2 2015-11-30 09:27:06

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to use the poll system..?

Hi,
what kind of poll?

Where you want use poll?
Sorry I can't understand well your question as is not many details.
Thanks.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2015-11-30 09:34:24

dominiqe90
Member
Registered: 2015-10-15
Posts: 5

Re: How to use the poll system..?

Is there an option to direct the user to a poll or how do i let him vote in the poll..?

a poll created in /questionary/list

Last edited by dominiqe90 (2015-11-30 09:35:02)

Offline

#4 2015-11-30 09:36:50

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to use the poll system..?

Maybe are you talking about survey after the chat?
Please read the documentation:
https://livehelperchat.com/documentation-6c.html

In settings, survey you can create survey. After done you can create embed code by selecting the survey to include.
:-)
Have a great day!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#5 2015-11-30 09:39:38

dominiqe90
Member
Registered: 2015-10-15
Posts: 5

Re: How to use the poll system..?

Marco B wrote:

Maybe are you talking about survey after the chat?
Please read the documentation:
https://livehelperchat.com/documentation-6c.html

In settings, survey you can create survey. After done you can create embed code by selecting the survey to include.
:-)
Have a great day!

how do i put it in the website chat when they are done chatting

Offline

#6 2015-11-30 09:43:57

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to use the poll system..?

Hi,
you don't have replied to my question:

Marco B wrote:

are you talking about survey after the chat?

For help you please try to read post and reply so this will not make my work bigger.
If you want activate a survey after the chat so visitor can vote the operator you have to create survey first.
You can do this from settings, live help configuration, Surveys.

Once you have one or more survey you have to create embed code
here you will find survey drop down so you can select one of the avaiable survey.
User will be redirected to the survey after operator close the chat.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#7 2015-11-30 10:17:15

dominiqe90
Member
Registered: 2015-10-15
Posts: 5

Re: How to use the poll system..?

Marco B wrote:

Hi,
you don't have replied to my question:

Marco B wrote:

are you talking about survey after the chat?

For help you please try to read post and reply so this will not make my work bigger.
If you want activate a survey after the chat so visitor can vote the operator you have to create survey first.
You can do this from settings, live help configuration, Surveys.

Once you have one or more survey you have to create embed code
here you will find survey drop down so you can select one of the avaiable survey.
User will be redirected to the survey after operator close the chat.

im sorry, i want one after the chat and one i can send them a link from or somehow?
where do i create the embed code for the survey?

Offline

#8 2015-11-30 10:20:15

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to use the poll system..?

Actually survey seems to be supported only after operator has closed the chat.
Please try by yourself to understanding the use of the livehelper or maybe you will start a very long discussion here.

If you open LHC (Live Helper Chat) you will find the settings page, here you can fin all you need,
you will see also read Embed code tab and maybe you want create embed widget code.

Enjoy this great open source software.
Have a very great time  smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#9 2018-04-01 01:21:48

sco
Member
Registered: 2018-04-01
Posts: 4

Re: How to use the poll system..?

It shows nothing of how to set up polls when the chat is finished!

Offline

#10 2018-04-01 07:22:06

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to use the poll system..?

Hi sco,
you have already opened a topic where I replied to you.
Please do not create multiple posts.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#11 2018-04-01 15:53:24

sco
Member
Registered: 2018-04-01
Posts: 4

Re: How to use the poll system..?

Could you give me an example of how to insert the survey in my widgets?

PeopleInside wrote:

Hi sco,
you have already opened a topic where I replied to you.
Please do not create multiple posts.

Offline

#12 2018-04-01 15:55:27

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to use the poll system..?

sco, another duplicate post and your profile will be banned.
You have already opened a topic, follow that topic and stop to post duplicate questions as told before.

Thanks.

Last edited by PeopleInside (2018-04-01 15:58:31)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer