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#1 2015-07-28 12:48:08

chrnett
Member
Registered: 2015-07-28
Posts: 1

Two Question

Hi,

I am wondering if anyone would be able to help me at all.

Question 1) If a staff member is offline how do a redirect them to a site to submit a ticket?

Question 2) Once the chat has finished how can i user send the chat history to there emails?

Thanks in advance.

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#2 2015-07-28 19:09:55

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Two Question

Hi,

1. https://livehelperchat.com/how-to-redir … -290a.html
2. Use chat window there is an option to send a chat to user. Just look around chat window itself.

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