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#1 2015-07-13 04:42:53

SunnyG
Member
Registered: 2015-04-15
Posts: 11

Error on logging into Live Helper Chat

When I try to logging in, I am getting following error (on turning display error on):
Fatal error: Call to undefined method erLHcoreClassUserDep:parseDepartmentsForFilter();

And the file location is : cache/compliedtemplates.

Could anyone please let me know about the root cause and  how to fix this?

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#2 2015-07-13 06:35:37

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Error on logging into Live Helper Chat

Most likely during update or something similar not all files were updated. Or just try to follow upgrade tutorial on site.
https://livehelperchat.com/article/view/63

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