Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2015-06-29 09:37:50

sudheeranubolu
Member
Registered: 2015-06-29
Posts: 2

Https url is not working.

I have installed wamp server configured to my own sql.
The chat is working fine for http: url's.
which is not working for https: url I have followed suggestions in below url.
"https://livehelperchat.com/how-to-confi … -259a.html"

Please help me on this..:)

Thanks,
Sudheer

Last edited by sudheeranubolu (2015-06-29 09:39:15)

Offline

#2 2015-06-29 15:14:20

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Https url is not working.

Word as https url is not work, tells absolutely 0 about any possible reasons for your issue, try to read this first before asking a help
https://livehelperchat.com/how-to-repor … -310a.html

Offline

#3 2015-06-30 06:54:59

olegfusion
Member
Registered: 2015-06-29
Posts: 32

Re: Https url is not working.

I have no issues with https as all. Just copied same nginx config of port 80, changed port, added fastcgi https flag and certificate/key paths. All absolutely fine.

Offline

#4 2015-07-01 06:56:06

sudheeranubolu
Member
Registered: 2015-06-29
Posts: 2

Re: Https url is not working.

I am working on windows7 I could not get any flag like fastcgi, please give me some more details.

I have followed below steps:
1. During embed code generation choose https mode
2. In chat configuration enter "Chat configuration" => "Misc" in field "Please enter explicit http mode.
3. Either http: or https:, do not forget : at the end." enter https:
Enter your root domain in "Chat configuration" => "Misc" -> "Set your domain to enable user tracking across different domain subdomains." (E.g example.com)
4. Uncheck if checked - "Use secure cookie, check this if you want to force SSL all the time"

I am getting below error:
"https://192.168.148.34:8090/lhc_web/index.php/chat/getstatus/(click)/intern…2Flocal.jaycar.com.au%3A9001%2F&l=%2F%2Flocal.jaycar.com.au%3A9002%2Flogin net::ERR_SSL_PROTOCOL_ERROR"

Offline

Board footer