Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2015-06-15 05:24:06

SunnyG
Member
Registered: 2015-04-15
Posts: 11

Proactive Chat Notification works on Firefox?

Hello,

Firstly, this is an amazing app and truly appreciate the developers.
Could anyone please tell me if Pro-active chat notification feature work on firefox?

Offline

#2 2015-06-15 05:25:07

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Proactive Chat Notification works on Firefox?

It works on all browsers. If it does not work for you. That means you just misconfigured it...

Offline

#3 2015-06-15 08:28:03

SunnyG
Member
Registered: 2015-04-15
Posts: 11

Re: Proactive Chat Notification works on Firefox?

Yes. I did configure it for changing the design a bit.

Also, it does not popup when the time limit is exceeded.

Could you please advise how to proceed further or maybe which files do I have to work with?

Offline

#4 2015-06-15 08:29:21

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Proactive Chat Notification works on Firefox?

Read FAQ part if reasons why proactive might not work
https://livehelperchat.com/pro-active-c … -138a.html

For which files use debug
https://livehelperchat.com/how-to-use-d … -291a.html

Offline

Board footer