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Hi,
Do you have a tag system or i don't know how it is called?
For example...
In the autoresponder, i want to put the name of the customer in the welcome greeting.. But since I do not know the name of the customer, i cannot guess.
So example is like this. "Hi [visitor name]. How can I help you today?"
This automatically give visitor name and ofcourse more personal.
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Please,
Read ALL documentation before asking these questions.
https://livehelperchat.com/pro-active-c … -138a.html
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