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JustinUtesch

Member

Registered: 2014-04-13

Posts: 19

Setting chatbox name

Following the Chatbox module tutorial, using the 2nd option with page embed .
LHC version: 2.22

Are we able to set the chatbox's name when auto creating a chatbox (with unique identifier)?

I tried setting status_text in the embed script

status_text:'newchatbox1'

But the header on the top left of the embedded chatbox says 'Chatbox'.
Also the Name of the chatbox in back office (HOME/CHATBOX/CHATBOX LIST) shows the newly created chatbox name as 'Chatbox'.

Maybe status_text wasn't designed to work that way?

Now I know I can just go into back office and change the Name of the chatbox manually but seeing if I can just set Name on chatbox creation.

Please advise.

Thanks for all the time you have put into this wonderful product!

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Setting chatbox name

Well, at the moment it's not possible
the only thing you can change is https://demo.livehelperchat.com/site_ad … alsettings Default chatbox name. So it would show another name by default.

If you fill github feature request then in some time it should be implemented.
https://github.com/LiveHelperChat/livehelperchat/issues

JustinUtesch

Member

Registered: 2014-04-13

Posts: 19

Re: Setting chatbox name

Thanks for the reply.

I will do that.

Thanks!