Live Helper Chat support forum.. Old google groups forum can be found here

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#1 2017-04-01 12:19:33

MiaAmani
Member
Registered: 2017-04-01
Posts: 2

Why online chat support agents?

Is it actually important to hire offshore chat agents I mean there are many additional modes of communicating with website visitor's as well. We can also communicate with our clients to call and give prompt responses.

External link removed by peopleinside: not necessary

Last edited by PeopleInside (2017-04-01 12:33:26)

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#2 2017-04-01 12:22:37

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,592
Website

Re: Why online chat support agents?

Hi MiaAmani,
welcome in the live helper chat forum.
How I can help you? I do not understand your topic.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
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#3 2017-04-01 12:29:00

MiaAmani
Member
Registered: 2017-04-01
Posts: 2

Re: Why online chat support agents?

Wanted to say that, Is it really important to hire chat agents who communicate with the websites visitors or we have many other way to communicating with our website visitor's like on phone call?

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#4 2017-04-01 12:32:31

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,592
Website

Re: Why online chat support agents?

Phone call is at the moment not supported, maybe can be evaluated in the future. This has been already discussed... also consider that live helper chat is a free open source so ... is different from commercial products also if I love so much and for me are the best live chat.
It's not easy to maintain an open source project... means you have to work in your free time after maybe 12 hours of work.

Hope you will enjoy all live helper functions.
For call or videocall at the moment you can use other canal like Skype or other solutions.  smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#5 2017-04-06 13:04:50

AlliceWatson
Banned
Registered: 2017-02-20
Posts: 1

Re: Why online chat support agents?

Thank you ***, i am really happy for your advising.  smile


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#6 2017-04-06 13:09:14

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,592
Website

Re: Why online chat support agents?

AlliceWatson,
your profile has been banned.
If you need support all link to contact me are in my signature.

SPAM on the Forum is not allowed and after some checks your profile seems to be valid for be blocked.

Last edited by PeopleInside (2017-04-06 13:29:49)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

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