Compression issue

andmattia · 2017-04-05 13:54:46

Hi
I've a stange situation on my livechat installation.

1. I check with page speed tools (from google my chat site and it works fine and Gzip compressed)
2. I chech the same on my public web site and chat link are not compressed

I try to check the url linked on js code on google tools and are not compressed

I need to do other configuration?

PeopleInside · 2017-04-05 13:59:28

Hi andmattia,
I think this can depend on your server side.
If you told to your server to use compression is your server who manage that, not live helper chat so maybe your server are not compressing live helper chat.

If the issue persist you can try to discuss this online or ask in GitHub page (not fast reply granted. Reply can be very slow or take some month in this case).

andmattia · 2017-04-05 14:10:59

thks

but I try to use live chat from main site and it's on gzip (I can see on chrome console) but if I try the link to embeed on site with all option (format, channel, etc..) the reponse i not gzip. Live chat and site is on the same server

PeopleInside · 2017-04-05 14:16:30

Please accept the chat invite.
I AM sorry but this sound to me a server issue, not related to live helper chat. It's not a bug or something can be changed on Live helper chat.
Anyway I started to chatting with you right now.

PeopleInside · 2017-04-05 14:25:52

After chatting with you and check the report I suggest to open a GitHub topic.
https://github.com/LiveHelperChat/liveh … issues/new

Announcement

#1 2017-04-05 13:54:46

Compression issue

#2 2017-04-05 13:59:28

Re: Compression issue

#3 2017-04-05 14:10:59

Re: Compression issue

#4 2017-04-05 14:16:30

Re: Compression issue

#5 2017-04-05 14:25:52

Re: Compression issue

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