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#1 2017-03-22 13:04:38
- ahmedessamae1995
- Member
- Registered: 2016-06-22
- Posts: 17
Open live helper chat in the same tab on mobile
I want to open the Live Chat in the same tab in the mobile view, same as on the PC. If it is not supported for the admin, then how can I edit the code?
Topic title edited by PeopleInside with a better one who describe the topic/question.
Last edited by PeopleInside (2017-03-24 09:30:38)
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#2 2017-03-22 13:06:53
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
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Re: Open live helper chat in the same tab on mobile
Hi,
this is happening in the version 2.55 maybe so try to update to the last live helper chat version.
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#3 2017-03-22 13:16:48
- ahmedessamae1995
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- Registered: 2016-06-22
- Posts: 17
Re: Open live helper chat in the same tab on mobile
Can you tell me how please?
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#4 2017-03-22 13:18:52
- ahmedessamae1995
- Member
- Registered: 2016-06-22
- Posts: 17
Re: Open live helper chat in the same tab on mobile
I have updated to the latest version
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#5 2017-03-22 13:22:10
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
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Re: Open live helper chat in the same tab on mobile
I see in the new LHC the chat is opened in the same tab. If this not happen maybe you have customized the theme.
I tried to sent to you a chat request so we can try to chat about this issue, I can take a look at the URL where you have the live chat status widget installed and I can test.
Thank you.
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#6 2017-03-22 13:33:00
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
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Re: Open live helper chat in the same tab on mobile
Your issue is related an old version of LHC. >last one is 2.55 you need to update 
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