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#1 2017-01-20 12:39:20

giovaelpe
Member
Registered: 2017-01-20
Posts: 2

How to delete or edit an Auto responder?

I can't find a way to delete or edit a previously created autoresponder. Thanks

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#2 2017-01-20 13:15:44

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to delete or edit an Auto responder?

Hi giovaelpe,
welcome in the live helper chat forum and thank you for your first post!

You can edit yours auto responder by going on settings >> live help configuration (tab) >> autoresponder than click on edit on your autoresponder.
Hope it helps.


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#3 2017-01-20 13:29:28

giovaelpe
Member
Registered: 2017-01-20
Posts: 2

Re: How to delete or edit an Auto responder?

PeopleInside wrote:

Hi giovaelpe,
welcome in the live helper chat forum and thank you for your first post!

You can edit yours auto responder by going on settings >> live help configuration (tab) >> autoresponder than click on edit on your autoresponder.
Hope it helps.


Seems obvious right? I don't see any edit button, that's why I'm asking!
Let me show you a capture
1484918911_captura.jpg

Last edited by giovaelpe (2017-01-20 13:30:52)

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#4 2017-01-20 13:31:15

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to delete or edit an Auto responder?

Hi,
are you using an old version of LHC?
Seems your screen is too little for see the edit button or you are not logged in as admin.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#5 2017-01-20 14:43:54

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to delete or edit an Auto responder?

Issue has been created on GitHub https://github.com/LiveHelperChat/liveh … issues/967
Thanks for reporting!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
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#6 2017-03-20 19:47:11

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: How to delete or edit an Auto responder?

Issue fixed


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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