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#1 2017-02-28 11:01:25

arjoni
Member
Registered: 2015-12-10
Posts: 86

Disable chat list

Hi,
I want to disable chat list menu for operators. The exact link of the menu is /site_admin/chat/list. I have tried every permission but it's still there.
What permission is linked to this? How can I disable it? I have removed configuration menu from the dashboard but operator can still access the option when goind to dashboard - chats list. The problem is that the operator can see all departments and users when searching for chats.
Any suggestions?
Thanks

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#2 2017-02-28 11:28:04

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Disable chat list

Hi,
now I AM from mobile so cannot help you much but if you look into the documentation there is a way to allow operator to only see and open his department or and assigned chat. Maybe if there is no instruction here you should try to ask in GitHub if no reply here.

Hope it helps


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#3 2017-02-28 12:29:52

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Disable chat list

Article 1
https://livehelperchat.com/how-to-disab … -220a.html

I do not have other materials.
This is the article I told.

There are no a function different from this to deny access to the chat list so, if you continue to needs help about this you need try to ask on GitHub or use the commercial support.


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#4 2017-02-28 13:09:44

arjoni
Member
Registered: 2015-12-10
Posts: 86

Re: Disable chat list

Thanks! I posted an issue on github. https://github.com/LiveHelperChat/liveh … issues/990

I think there should be a permission for this.

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#5 2017-02-28 13:11:57

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Disable chat list

Thank you for posting the link here... now just follow the GitHub topic.


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