Sugarcrm integration doesn't work.

arjoni · 2016-12-18 14:04:38

Hello, I have installed the sugarcrm integration but it fails to work with suitecrm (sugarcrm fork). Here are my settings:

WSDL address: https://crm.domain.com/service/v4_1/soap.php
Username: admin
Password: mypassword

I click "Save and create a test lead" and it returns:

SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://crm.domain.com/service/v4_1/soap.php' : Premature end of data in tag html line 2

Does this mean the extension is outdated?

PHP soap extension is installed, suitecrm version is 7.7.8. Everything that works on sugarcrm works on suitecrm too.
Any information regarding this?

UPDATE: PROBLEM SOLVED. YOU SHOULD ADD ?wsdl TO THE LINK

For everyone having this problem, URL should be: https://crm.domain.com/service/v4_1/soap.php?wsdl

Last edited by arjoni (2016-12-20 15:20:26)

PeopleInside · 2016-12-18 14:15:00

Hi arjoni,
thank you for your post. Seems you have already just posted yesterday about this issue or info request here:
https://forum.livehelperchat.com/viewto … 9289#p9289
please do not create multiple same or similar topic.

I cannot give you support about CRM specific integration. Seems you are trying to use the open source project for commercial business situation so I think you can also consider to support the commercial support and this project also.

Your posts are welcome, I AM just alert you... I cannot assist with that so if there are not other replies who can help you, consider the commercial support or if you have a bug report you can do here:
https://github.com/LiveHelperChat/livehelperchat

arjoni · 2016-12-20 15:10:08

PeopleInside wrote:

Hi arjoni,
thank you for your post. Seems you have already just posted yesterday about this issue or info request here:
https://forum.livehelperchat.com/viewto … 9289#p9289
please do not create multiple same or similar topic.
I cannot give you support about CRM specific integration. Seems you are trying to use the open source project for commercial business situation so I think you can also consider to support the commercial support and this project also.
Your posts are welcome, I AM just alert you... I cannot assist with that so if there are not other replies who can help you, consider the commercial support or if you have a bug report you can do here:
https://github.com/LiveHelperChat/livehelperchat

I just want to know if it works or it's outdated. Then i will consider commercial support! I have tried to contact the coder for slack integration and asked him for a quote but no response.

BTW everyone here is using LHC for business. Who would spend their time to use LHC to talk to their family or friends?

arjoni · 2016-12-20 15:19:33

PROBLEM SOLVED. YOU SHOULD ADD ?wsdl TO THE LINK

For everyone having this problem, URL should be: https://crm.domain.com/service/v4_1/soap.php?wsdl

PeopleInside · 2016-12-20 16:42:21

The chat owner is busy so no reply to the free request.
I AM here for this, for give free limited support.

Thank you for share what in your case fixed the issue.

Announcement

#1 2016-12-18 14:04:38

Sugarcrm integration doesn't work.

#2 2016-12-18 14:15:00

Re: Sugarcrm integration doesn't work.

#3 2016-12-20 15:10:08

Re: Sugarcrm integration doesn't work.

#4 2016-12-20 15:19:33

Re: Sugarcrm integration doesn't work.

#5 2016-12-20 16:42:21

Re: Sugarcrm integration doesn't work.

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