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#1 2016-12-15 13:08:30

zriqbal32
Member
Registered: 2016-12-15
Posts: 1

SSL site error 404 not found

I am using a wordpress website , i was using live helper chat on https://www.internationaltranslating.com , before SSL it was working , but now i moved on https now its not working , i m getting

"NetworkError: 404 Not Found -
https://livehelperchat.internationaltra … .com%2F%23

here is error image link.
http://prntscr.com/djqmq6

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#2 2016-12-15 13:20:52

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: SSL site error 404 not found

Hi zriqbal32,
welcome in the Live helper chat forum and thank you for your first post!

I AM now chatting with you about this issue and will update the topic as soon I have a reply of the case.
Thank you!


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#3 2016-12-15 13:34:27

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: SSL site error 404 not found

Seems the issue can be related to your server configuration.
As you have added SSL so redirecting the site to SSL maybe you add also some rules than redirect the chat link to a non existent link.

So sorry but your issue is related to your server. You have to contact the person who added the SSL configuration and ask to fix chat link issue.
Is your server configuration issue not Live helper chat  smile
Maybe some rules on your Control Panel or htaccess create issues.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#4 2016-12-15 13:36:49

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: SSL site error 404 not found

If you change from http to https maybe you need also follow the below guide after your server configuration issue will be resolved.
https://forum.livehelperchat.com/viewtopic.php?id=2160


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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