Came From (referrers?)

Vincent Miele · 2014-05-03 16:42:59

The CAME FROM field in the online visitors is blank most of the time. If they visited a previous page on our web site, then it will show that they came from that page

Otherwise, there is no referrer information. Are you not able to obtain CAME FROM info from external sites?
It seems like a routine implementation

thanks

https://groups.google.com/forum/#!topic … 8rRILGvg7E

Remigijus Kiminas · 2014-05-03 17:50:59

Sorry but it works here.

Vincent Miele · 2014-05-04 00:49:39

Ok, then what is wrong? How can I debug this? I attached a screenshot.thanks.

Remigijus Kiminas · 2014-05-04 06:57:30

Sorry but i don't know. If user comes directly to site there is no referrer. If user comes from another site or google then there is referer. But as lond demo.livehelperchat.com works as expected nothing to fix.

Vincent Miele · 2014-05-04 15:42:35

So you really have no idea? I was using Crafty Syntax and it showed referrers.

Remigijus Kiminas · 2014-05-04 16:06:28

Sorry, no idea, as I told here all works. You can see on demo.livehelperchat.com that referrers stuff is working.

Vincent Miele · 2014-05-05 01:50:42

Perhaps error log gives a clue. Error log is FULL of these lines of 404 errors.

404||www.pianowizardacademy.com/livehelp/index.php/chat/chatcheckoperatormessage/(count_page)/1/(vid)/ecurj3bu2x8uu4n0imyl?l=http%3A%2F%2Fwww.pianowizardacademy.com%2Fcreating-your-own-piano-lessons%2F&r=https%3A%2F%2Fwww.google.com%2F&dt=Creating%20your%20own%20piano%20lessons%20for%20the%20Piano%20Wizard%20game||173.216.235.63||http://www.pianowizardacademy.com/creating-your-own-piano-lessons/||2014-05-04 18:43:33

Remigijus Kiminas · 2014-05-05 06:48:31

Turn of mod security.
http://livehelperchat.com/godaddy-configuration-tutorial-avoiding-no-input-file-specified-error-119a.html

https://github.com/LiveHelperChat/livehelperchat/issues/286

I won't fix anything, it's related to users servers configurations. your servers, your problems.

Vincent Miele · 2014-05-05 10:04:26

No, not going to open up security holes.

Too bad. I liked your script, and would have considered donating if it worked. But responses like "your servers, your problems" are not very helpful, and a bit insulting.

Remigijus Kiminas · 2014-05-05 10:10:31

Well, I told where the problem is. And if your site has a security holes mod_security won't help in any case. And reliable hosting's just do not use it because of these problems. If you do not want to lose mod_security you can sponsor https://github.com/LiveHelperChat/livehelperchat/issues/286 this issue.

In any case, these happens only then mod_security is active. You can also perhaps add ignorance to your chat folder.

yoorshop · 2016-11-20 10:40:39

In our case, we never use mod_sec, issue was due to a particular php.ini setting, and this one was causing the issue if turned on with value 1 :
; http://php.net/session.cookie-secure
;session.cookie_secure =

Other settings we use that cause not issue :
session.use_cookies = 1
session.use_only_cookies = 1

If these enabled, it will still work for displaying referrer
session.use_strict_mode = 1 (not in default PHP 54 and PHP cloudlinux versions)
session.cookie_httponly = 1 (not in default PHP 54 and PHP cloudlinux versions)

NB : it took us 2 hours testing to figure out this, ebcause of cache issues everywhere, and we used our VPN network also to be sure of testing...

Last edited by yoorshop (2016-11-20 10:48:27)

PeopleInside · 2016-11-20 12:44:15

Hi yoorshop,
thanks for your post but this topic is so old. I suggest to open a new topic by linking this one.
I will close this topic.

You are also are not providing detailed information about your issue like a screenshot or what kind of error you are seeing.

Last edited by PeopleInside (2016-11-20 13:16:49)

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#1 2014-05-03 16:42:59

Came From (referrers?)

#2 2014-05-03 17:50:59

Re: Came From (referrers?)

#3 2014-05-04 00:49:39

Re: Came From (referrers?)

#4 2014-05-04 06:57:30

Re: Came From (referrers?)

#5 2014-05-04 15:42:35

Re: Came From (referrers?)

#6 2014-05-04 16:06:28

Re: Came From (referrers?)

#7 2014-05-05 01:50:42

Re: Came From (referrers?)

#8 2014-05-05 06:48:31

Re: Came From (referrers?)

#9 2014-05-05 10:04:26

Re: Came From (referrers?)

#10 2014-05-05 10:10:31

Re: Came From (referrers?)

#11 2016-11-20 10:40:39

Re: Came From (referrers?)

#12 2016-11-20 12:44:15

Re: Came From (referrers?)

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